New Patients
New Patients
We hope our website has given you a taste for what HRS Dentalcare is all about – and we hope that you will contact us as a new patient. You can do so by calling our friendly receptionist on 0845 260 2826 or contacting us via our new patient form on the website.
Click here to register to become a new patient.
We like our patients to feel happy and relaxed about visiting the dentist. So to remove any fear of the unknown and to reassure you of our commitment to a quality experience this page lets you know exactly what you can expect from HRS Dentalcare.
1. Making your appointment
To make an appointment simply fill out the form online or phone our reception directly. We can then arrange an appointment for your initial consultation with our dentist: Dr Neil Harris, We set aside time on a weekly basis to ensure that we are able to see New patients promptly. Please note that part payment for the appointment will be taken over the phone, at the time of booking as we find this helps to spread the cost. We will also pop a Welcome Pack in the post to you straight away.
2. Arriving for your appointment
Directions to HRS Dentalcare can be found in our Welcome Pack and on our website or please ring and we will be happy to advise you. We have plenty of parking in front of the practice and we also have disabled access and a surgery on the ground floor (please let us know when you make your appointment if you have any special requirements). Please arrive at the practice a few minutes before your appointment and we will get you a cup of tea or coffee while you wait.
3. Initial consultation
Your initial consultation will take place with Neil Harris and our Treatment Coordinator Claire. This appointment usually takes about 45 minutes and you can even choose what music you would like to listen to. If you are interested in our cosmetic treatments check out our latest offers by clicking the link below.
4. Treatment Plan
Your dentist will assess your oral health and advise a Treatment Plan which may be nothing more than a time frame for your next routine check up, but if you need a course of treatment or are interested in cosmetic treatment then we will let you know how this work will be delivered. As part of our 5 Star service our Treatment Coordinator will discuss the plan with you after your appointment to answer any questions you may have regarding the treatment and to discuss our different finance options available to you, this appointment usually takes an additional 30 minutes to ensure that you are fully equipped with all the information.
5. Treatment
We understand that committing to lengthy and sometimes costly treatment is often a big decision that you will need time to think through carefully. We will therefore give you all the necessary information to take away with you and schedule a convenient time with you to discuss at a later date (if you prefer!). We hope you will be happy to go ahead with the agreed Treatment Plan in which case we can book all the necessary appointments for you with our clinical team. Also, If you find visiting the dentist particularly stressful we are able to offer sedation treatment and this will be explained to you in detail if you would like this option.
